Help Center

How do I interpret the charts in the Analytics section?

The different modules of the Analytics section show charts that can be used for analysis since they offer valuable information about the behavior of the virtual assistant.

Through the use of pie charts, you can observe the percentages or proportions of different variables. Line charts are used to show trends over time. Bar graphs illustrate comparisons between individual elements, such as your virtual assistant’s support based on any given day of the week.

All charts are downloadable.

To learn how to interpret the different charts in the Analytics section, click on the desired option:

- Sessions Module Charts

- Interactions Module Charts

- Transfers Module Chart

- Quality Module Charts

- Customers Module Charts

- Ads Module Chart

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