Help Center

Build your Bot in three Simple Steps

Follow these Simple Steps to Create Your Bot 

Providing automated support to your customers is very simple. By following the steps below, you will be able to create and train your virtual assistant to provide the best customer experience in all your channels.

1. UPLOAD KNOWLEDGE

Knowing what kind of information will your users require is the first step to considering what kind of content should be included in your bot. Import content and train your virtual assistant by generating Ways to Ask so that it can interpret the different ways in which customers express themselves.

- How can I prepare my content for upload?

- How can I import content to AgentBot?

- How can I add Ways to Ask?

- How can I define word relevance?

How can I test my content?


2. SET UP CHANNELS

Design the look and feel of your window, add your logo, assistant messages and location within the website.

- How can I create a new channel?

How can I change the appearance of my chat window?

- How do I configure the Call to Action button?


3. PUBLISH CONTENT

Find the plan that best fits your business. Add the window script to your website and start providing the best customer support.

- How to add a script to your website

Publish changes

- Billing 

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