Help Center

Buttons with apostrophes

Buttons, either as an add-on or as an element of a flow, will support apostrophes.

The new content is spelled correctly, with apostrophes where necessary.  

Old content:

1- When it is a button by add-on, you need to change the text in the button name.

2 - If it is a button following a flow, in addition to changing the text on the button, the name of the corresponding intention must also be changed. In addition, we must add a new question form exactly the same as the new button text, because it will not be generated automatically (as happens when we create a new flow from scratch). This way we make sure it matches correctly.

We recommend modifying existing intents rather than deleting the intent and creating a new one, otherwise we will remove the intent ID and lose its traceability.

Important: for both cases, test in the test chat before publishing to verify that the intent matches the associated response and that the expected experience is correct. 


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