The Help channel has, like other channels, a quantification of sessions. Each session is an item that is displayed.
- A session ends after 5 minutes of inactivity.
- A session starts when:
- The item is clicked on.
- You go to the article directly from a link.
- Access the article from the search bar.
Important: A session is considered to have been initiated from the search bar if you do a search and press enter in one of the options. If you do not open the article, it will not be counted as a session.