Help Center

How can I download the AgentBot app from Salesforce?

To download the AgentBot app, sign in to AppExchange in Salesforce from the Application launcher menu. You will see a "Visit AppExchange" button. Click on it to open the applications store.

Use the search tool to find the application and click on Get it now. Keep in mind that pop-up windows must be enabled, because a pop-up window will open requesting permission to access your basic information.


When you select Allow, a window will open. You must click on Get it now again and select the option “Install in a Production Environment”.

Once it is installed, your app will be listed as “Aivo” in your Application launcher for you to use it whenever you want.

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