Help Center

How can I test my content?

As you load content to your bot, you can test how it works. The test chat simulates the interaction that the user will have in the chat window and allows you to check that the content works properly.


You may access it from the main menu, at the top of the platform where it says Try It Out, or from the Knowledge section by testing one particular intention from the Actions column.


Also, you can test an intention according to the channel or condition you have assigned to it, by simply clicking on the 3 dots at the top right-hand corner of the window.


The test chat is useful to test the Ways to Ask linked to an intention.

Below the answer you can see the intention it is matching with and also which way to ask. If you are getting an evasive answer (What is an evasive?), you will be given the option to add it as a new intention. 

Important: if the intention is deactivated, you will be shown a warning message.

Watch our tutorial with English subtitles:

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