Help Center

How do I create a dialogue flow?

To create a dialogue flow you will need to follow these steps:

Create an intention which will be the start of the dialogue flow. For example: I want to download your application.

Create an answer for the intention and save it. For example: Great! Which device are you looking to download it on? 

To create a node for this intention, click on the 3 dots at the side which opens up a dropdown menu where you can see “Create node”.

A box will open up where you should enter the name of the node intention and the answer:

Node 1: Android → Answer: You will find our application on the play store.

Node 2: IOS → Answer: You will find our application on the App Store.  

Each node will be shown as a button which you can find in the complements section in the answer.

Important: by default, the nodes will be shown as quick reply buttons, in other words, a carousel of options. If you want to change this, edit the buttons complement and disable the “Quick replies” option. The buttons will then be shown in a list.


Read this article to find out how to delete a node: How can I delete a node?

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