Adding an email form integration to your answers gives you the possibility to obtain information from your users. You can request the information you need and receive it directly to your email account. With this complement, you will be able to generate leads or easily obtain support case details.
Please, follow the steps below:
1. Go to https://w2.aivo.co/en/developers/integrations/ to get the necessary documentation to create the email form integration.
2. Select or create an intention where you will use the integration.
3. Edit the answer.
4. Click on Complements and select the Integration option from that list.
5. Choose the Email form option and complete these fields:
- Name: this will help you easily identify the created integration to reuse it in other answers.
- Copy the JSON code with the structure of the desired form.
6. Save and publish.
Each time a user fills in the form, all the information will be sent to the email account you have configured.
Important: You can add an answer the user will receive after filling in the form. This is set up from the same JSON code. Please, check the available documentation.