Help Center

How do I import content from the Marketplace?

You can import content to your knowledge from the Marketplace. You will find various packs of FAQs by industry and also personality packs for special events such as Christmas, Halloween or Thanksgiving.

All the packs come with ways to ask, it is important that you add answers or edit them (in the case of the personality packs) so that they reflect your business’ information and tone.

Important: The intentions in the packs are inactive. Once edited or near to the date of the event, you should activate them and publish changes so that your virtual assistant will respond to this information.

To use the Marketplace, follow the next steps:

 1. Go to the importer section.

 2. Select “From Marketplace” option.

 3. Use the search bar to find which pack you want.

 4. Click on “Get”. You will be shown the import process.

 5. Once the import finishes, click on the knowledge section to add answers to the imported content.

 - To see the industry packs content, click here.

- To see the holiday packs content, click here.

This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy.

If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.