Help Center

How does the GDPR option work with the initial form?

You can use the GDPR option even if the initial form option is enabled.

When the user logs in to chat with the virtual assistant and an initial form is displayed, the GDPR option will be shown as a checkbox for the user to click and accept the terms and conditions.

If the user doesn't click the checkbox to accept the terms and conditions, it won't be possible to start the conversation.

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