Help Center

How to delete a tag

To delete a tag, go to Tags in your user's drop-down menu. All the tags in your bot will be displayed in a tree view. Select the tag you want to delete and click on the three dots. Select the Delete option, which is represented by a trash can icon.

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To complete this action, the platform will require your confirmation as this action can’t be undone

Important: Important: If a tag is assigned to an intention, you cannot delete it until you remove it from that intention.

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