To edit a user, access the Users option from the drop-down menu.
Then click on the pencil icon of the user you want to edit.
The editing screen allows you to change the following items:
AgentBot Permissions: See also the article 'What roles can users have?'
On the same screen, the following information is also displayed:
Last password reset
Number of login
Always remember to SAVE the changes you have made.
Also read the articles: