Help Center

How to get the Client ID and Secret ID of your Pure Cloud account?

To obtain your Client ID and Secret ID for your Pure Cloud account, you must follow these steps:

Step 1: Go to the link: https://apps.mypurecloud.com/directory/#/admin/integrations/oauth with your login credentials. Then click on the "Login" button.

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Step 2: On the screen that will appear, click on the ‘Administrator > Integrations > OAuth’ option. The Client ID for each configured OAuth client will be displayed in a list. See the example:

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Step 3: Clicking on the client's App Name will open the field for editing the user data. In this screen, you can view the 'Secret ID', the access types, and other information related to the Oauth Client.

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For help with creating a new OAuth Client, read the article Creating an OAuth Client.

💡Also read the articles:

What are the requirements for Pure Cloud integration?

What is Pure Cloud Login URL and how do I get it?

How do I get the Integration ID and the message routing configuration?

If you have any questions, please contact our technical team through the Aivo Support Center portal.

⏱️Update: 11/28/2022

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