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Interactions module charts

Interactions per day

A line chart shows the interactions that occurred per day during the selected period. You can change the frequency to focus on a specific date. Also, you can see the maximum and minimum limits of sessions, as well as the recorded average. Charts can be downloaded as a PNG file.

Interactions with answer and without answer

This chart shows the interactions that the virtual agent was able to resolve compared to those interactions it could not answer. Every legend item can be analyzed separately to better interpret the data. You can change the frequency to focus on a specific date. Also, you can see the maximum and minimum limits of sessions, as well as the recorded average. Charts can be downloaded as a PNG file.

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