Help Center

Payment problems

If you have had any problems with your subscription or renovation payments you can try the following options:

1. Make sure the credit card you are using is international.

2. Talk to you bank to ensure they authorize the purchase of Aivo America Corp and charge the amount of your subscription.Sometimes banks need this kind of approval for less frequent account expenses (let them know it will be a recurring expense).

3. Try using another credit card.

If none of these options solves the problem contact your Customer Success Manager at Aivo or write to

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