Help Center

SAML setup

To request the SAML you must submit the following information:

Login url: URL in the IdP to which SAML authentication requests should be sent. This is often referred to as the SSO URL.

Logout url: URL in the IdP to which SAML logout requests should be sent. This is often referred to as the logout URL, global logout URL, or single logout URL.

Signing certificate: Certificate that we need to validate the signature of authentication assertions that have been digitally signed by the IdP.

Important: the SAML cannot be configured from the platform, if you wish to do so you can request from your Customer Success Manager or from Support.

Once the setup is done with the provided information, you must create the users and passwords in your SAML system. Then, from Aivo's platform, you can create users in the User's section. 

Important: the new created users will not receive a welcome email or a link to generate their password. In case of SAML/SSO, users and pass are assigned by the administrator of each company.

To know more about what is SAML, click here

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