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The Scope of Zendesk Guide

Zendesk Guide is a knowledge base that you can easily and quickly import into AgentBot to add as new intentions to your bot. When making the import or integration process you must take into account the following limitations that Zendesk contains:

-The integration cannot be achieved if you have Zendesk Sandbox, due to limitations of this type of product, although it is compatible with Zendesk and Zopim accounts.

-Check the IP restrictions in Zendesk, as this can cause blocks for importing content. 


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