The self-service integrations are integrations that you can make yourself on the AgentBot platform.
You can simply add the integration complement to the answer and choose what type of integration you wish to create: email form or data form. Both are used for data exchange and they are very easy to create.
From this complement you can receive information from your customers, for support cases or lead generation. You can also give them customized information about and give them specific information about their order status or available balance.
All the technical documentation that you need to incorporate these integrations to your bot you can find here: aivo.co/en/developers/integrations/
If you want to find out more about this complement take a look at these articles: